When words lead to conflict
“You never listen to me” – “You don’t tell me anything anymore” – “You always have to have the last word” – “Don’t shout at me” – “I can never do it right for you” – “I really need to learn how to say no” – “Stop swearing” – “You don’t have your own opinion” – “You don’t understand me” – “Don’t be so cheeky”.
A torrent of words, fuelled by emotions, starts with the frustrated sender of the message, arrives misunderstood at the receiver and creates potential for conflict.
This can happen in any type of relationship – professional (managers and employees), family (parents and children) or romantic (partners). Wherever people meet and different personalities interact, disturbances in communication can occur.
Improving communication – before or after things go wrong
Communication problems can be reduced by training in advance, or addressed within and after conversations that have gone off track or have been misinterpreted.
I am happy to support you in any constellation – whether you come on your own or together with the people involved.
Towards clearer communication together
Together we can adapt your way of communicating to different personalities, work through misunderstandings that have already happened and train skills for specific or general situations.
“Good perspectives are developed in the present in order to unfold their effect in the future.”